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Ep 13: An Operator's View on Safety and Culture

The 2022 NTI NTARC report is built on almost 20 years of major accident research to map trends in the transport industry. Findings over the years indicate significant improvements in safety, but some key challenges remain.

In this episode of the Spotlight Podcast, we are joined by NTI’s Transport Research Manager, Adam Gibson, and Director of Russell Transport, Julie Russell. 

We get the operators perspective on:

  • driver safety;
  • what’s being done by operators to improve it; and
  • the work still to be done to advocate for improved safety across the industry.

"I think it's a societal change that we, as an industry, probably need to start to add into how we address and how we approach these safety issues. Otherwise, it'll keep happening because society and technology is different to what it was five or ten years ago." - Julie Russell, Director of Russell Transport.

"We’ve done a lot of work with operators over trying to unpack challenges in their business and communication. I cannot stress enough that if your staff aren’t complaining that you’re communicating too much, that’s almost certainly because you’re not communicating enough." – Adam Gibson, Transport Research Manager for NTI. 

A reminder to insurance brokers, this episode is eligible for 0.5 NIBA CPD points. Stay tuned until the end of the episode for details on generating your CPD certification of completion. 

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