How to say 'no' and make it stick
Aussies have built much of our success on saying 'yes' even when the answer should be 'no'.
There's a fine art to saying 'no' but it's important to stick to your guns because the consequences of agreeing to something you know is dodgy or unsafe can be terrible.
We also have a podcast segment all about The Art of saying 'no'. NTI's Kelly McLuckie, Customer and Culture Transformation Manager, and Adam Gibson, Transport and Logistics Risk Engineer, speak with On the Road host Mike Williams about dealing with the challenges of saying ‘no’ and hearing ‘no’. Listen to the podcast here.
Want a copy you can download and keep?
Download the full "How to say 'no' and make it stick" infographic below.
- This infographic has been developed as part of NTI’s The Business of Safety series with the aim of helping transport and logistics businesses become safer and more sustainable. The Business of Safety is funded by the NHVR’s Heavy Vehicle Safety Initiative, supported by the Australian Government.
- Information in this infographic is a guide only. It does not take into account your personal or business circumstances. Whilst all due care has been taken, you must not rely on the information as an alternative to legal, legislated regulatory and compliance requirements associated with your business activities.