NTI SUPPORTS ICA’S CLIMATE CHANGE ROADMAP
NTI is proud to support the Insurance Council of Australia’s (ICA’s) Climate Change Roadmap.
We know Australian weather can be unpredictable, and a higher probability of severe weather events adds an increased risk to transport, shipping & logistics, and machinery & equipment business owners and operators.
Severe weather can escalate quickly, so equipping yourself with an action plan ahead of time, communicating that plan across the business, and checking weather warning systems is essential for preparing for severe weather and keeping your business running.
In the event your business is affected by a weather event, NTI’s Claims Team is ready to support customers 24/7, and is experienced in dealing with Australia’s extreme conditions.
Lodge and manage claims:
Trauma counselling is also available to help customers at the time of the incident and after.
Customers seeking to lodge a claim can do so by reaching out to their broker, or contacting NTI directly via our 24/7 NTI Accident Assist number on 1800 NTI NOW (1800 684 669).
Please have the below details on hand when making your claim:
An NTI Claims Manager will evaluate the damage at lodgement time to determine next steps. NTI will endeavour to contact you within 4 business hours of your broker (or you) notifying NTI of your claim.
Please take photos of your damaged personal items. Create a list and locate as many receipts as possible. Your Claims Manager will discuss all potential losses.
Laws vary across Australia regarding when an item needs to be written off. NTI will advise if it’s repairable and talk you through your options after it’s assessed.
Yes. NTI offers you choice of repairer, however our accredited Premium Repairer Network is designed to meet any repair need. Our network of trusted Premium and Local Repairers is rapidly expanding across Australia, with over 50 repairers nationwide. We are confident your repair can be done close to home! For more information visit our website https://www.nti.com.au/claims/nti-authorised-repair-network
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