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Welcome to our

Broker Knowledge Hub

Broker-specific resources we've put together across our specialist insurance areas. You can also access the podcast and webinars from your Knowledge Hub.

The Efficiency Advantage & Upcoming Sunrise Enhancements

Efficiency across the life of a policy plays a meaningful role in the cost and ease of doing business. This session will explore where inefficiencies commonly arise and how they can add time, cost and complexity for brokers and their customers. We will then step through upcoming Sunrise platform enhancements and policy wording updates, showing how these changes have been designed to reduce friction, support more efficient workflows, and free up time to focus on supporting customers and growing your portfolio. 

Updated Master Code for Heavy Vehicle Industry Lifts Industry Benchmark

The Master Code for Australia’s heavy vehicle industry has been updated for the first time since 2018, providing renewed guidance to help set a consistent benchmark for managing safety responsibilities across the supply chain, and reflecting the uplift of standards demonstrated across industry since 2018.

Drivers Urged to Stay Alert and Share the Road Safely as Summer School Holidays Begin

As families across Australia prepare to hit the road for the start of the summer school holidays, motorists are being urged to take extra care by planning ahead, managing fatigue and staying mindful of heavy vehicles in their travels.

Five Years of NTI’s In-House Service Centre: How a Big Leap Became an Even Bigger Advantage for Brokers and Customers

This year marks a milestone we’re incredibly proud of at NTI — five years since we took the bold step of creating our own in-house Service Centre.

Sharing the Load – Experienced Truck Drivers Sharing Insights to Navigate Notorious SA Road

Truck drivers now have access to a new resource to help navigate one of South Australia’s most notorious steep descent roads.

Preparing for Transport's Peak Season

Every year, November through to January sees heavier freight volumes, busier roads and volatile weather add to risks for transport operators. In this session we’ll look at the pressures the industry faces at this time of year and share how NTI is there 24/7 for our customers and broker partners. Join our team as we unpack how we respond on the scene when incidents happen, how we stay prepared for weather events, and what we do to ensure customers are supported and claims keep moving during this peak season. They will also provide insight on what you and your clients can do now to get ready for the busiest period of the year.

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